Service Champions is a residential home services company that has grown rapidly through strategic acquisitions. With a diverse range of essential services, Service Champions has become the parent company to many brands. Founded in 2000 by CEO Leland Smith, the company has expanded its portfolio to include 19 brands.
In this article, we will explore what companies Service Champions owns, how it has grown through acquisitions, and the partnerships and investments that have contributed to its success. We will also examine its business model, service offerings, corporate values and culture, leadership and management, regional presence and service areas, and financial aspects and market position.
Key Takeaways
- Service Champions is a residential home services company that has grown rapidly through strategic acquisitions.
- The company has a diverse range of essential services and is the parent company to many brands.
- Service Champions has expanded its portfolio to include 19 brands and has established itself as a leader in the residential home services industry.
Overview of Service Champions
Service Champions is a leading provider of essential home services for homeowners in California. They specialize in residential HVAC, heating, air conditioning, and plumbing services. The company prides itself on providing top-notch customer service and has built a reputation for being reliable and trustworthy.
Service Champions was acquired by Odyssey Investment Partners, an investor, on January 1, 2021. Since then, the company has undergone a rebranding and is now known as Champions Group Holdings. The new identity reflects the company’s heritage and embodies a personality that reflects the business as it currently stands.
The company has a growing national portfolio of 19 brands, including Service Champions, and is widely recognized in the United States as a significant player in the residential services sector. They offer a range of essential home maintenance services, including HVAC, air conditioning, heating, and plumbing.
Service Champions is committed to providing exceptional customer service and has won numerous awards for its dedication to customer satisfaction. They offer a 100% satisfaction guarantee and have a team of highly trained technicians who are available 24/7 to provide emergency services.
Overall, Service Champions is a reliable and trustworthy provider of essential home services. They have a strong commitment to customer service and are dedicated to providing high-quality services to homeowners throughout California.
Acquisitions and Growth
Service Champions has been rapidly expanding its business and acquiring companies in recent years. The company has been growing its footprint in the Western United States, specifically in Arizona, Nevada, Southern California, and Colorado.
Service Champions Group Expansion
In a move that broadened its base, Service Champions rebranded as Champions Group Holdings, signifying a larger umbrella for its expanding assortment of brands. Each acquisition is thoughtfully planned with a shared commitment to a tradition of service and excellence. Champions Group team members continue to seek companies interested in growth, unlocking value, providing employee development and advancement, and delivering best-in-service levels to customers nationwide.
Recent Company Acquisitions
Service Champions has made several acquisitions in the past few years. In 2021, Service Champions was acquired by Odyssey Investment Partners, a private equity firm, which has helped the company expand its operations. The acquisition of Service Champions by Odyssey Investment Partners was one of the 18 M&A activities that Service Champions has undertaken, according to Mergr.
In 2020, Service Champions acquired Moore Home Services, a residential HVAC and plumbing services company in California. The acquisition helped Service Champions expand its operations in Northern California. In the same year, Service Champions also acquired Bell Brothers, a residential HVAC and plumbing services company in Sacramento, California. The acquisition helped Service Champions expand its operations in the Sacramento area.
Service Champions also acquired ASI, Adeedo!, ProSkill Services, Hobaica, and West Coast in the past few years, according to Seriosity. These acquisitions helped Service Champions expand its operations in Arizona, Nevada, Southern California, and Colorado.
Overall, Service Champions has been expanding its operations and acquiring companies to provide high-quality HVAC and plumbing services to its customers.
Partnerships and Investments
Service Champions has made several strategic investments and partnerships to expand its portfolio of services and brands. These investments and partnerships have helped the company to grow rapidly and establish itself as a leading residential home services company in Southern California and beyond.
Private Equity Investment Firm Involvement
Service Champions has received private equity capital commitments from leading investment firms such as Odyssey Investment Partners and CentroOak Partners. Odyssey Investment Partners is a private equity investment firm that has a 25-year history of partnering with skilled managers to transform middle-market companies into more efficient and diversified businesses with strong growth profiles [1]. On the other hand, CentroOak Partners is a private equity firm that invests in industrial growth companies in North America [2].
CentroOak Partners and Odyssey Investment Partners
In January 2021, Service Champions was acquired by Odyssey Investment Partners [3]. The acquisition was aimed at helping Service Champions to expand its portfolio of services and brands and establish itself as a leading residential home services company in the United States. The acquisition was also expected to help Service Champions to leverage Odyssey’s operational improvement capabilities and expertise in growing middle-market companies.
In August 2023, Service Champions rebranded itself as Champions Group Holdings [4]. The move was aimed at reflecting the company’s growing national portfolio of 19 brands and its commitment to providing best-in-class home services to its customers. The rebranding was also aimed at helping the company to leverage its partnerships and investments to expand its portfolio of services and brands and establish itself as a leading residential home services company in the United States.
Overall, Service Champions’ partnerships and investments have helped the company to expand its portfolio of services and brands, establish itself as a leading residential home services company in Southern California and beyond, and leverage its partnerships and investments to grow rapidly and provide best-in-class home services to its customers.
[1] https://www.odysseyinvestment.com/about-us
[2] https://www.centeroakpartners.com/about-us/
[3] https://www.prnewswire.com/news-releases/odyssey-investment-partners-acquires-service-champions-301201741.html
[4] https://championsgroupholdings.com/2023/08/29/champions-group/
Service Champions’ Business Model
Service Champions, a premier residential home services company, has a unique business model that sets it apart from other companies in the industry. The company’s focus is on providing exceptional customer service, which is achieved through a consumer-centric approach and employee training and development.
Consumer-Centric Approach
Service Champions’ business model is centered around the customer. The company understands that consumers want reliable, efficient, and affordable services, and it strives to meet these needs. Service Champions has a customer base that spans across Arizona, California, Colorado, Nevada, Ohio, Texas, and Washington. The company’s goal is to provide high-quality services that exceed customer expectations. To achieve this, Service Champions offers a range of services that cater to the needs of its customers.
Employee Training and Development
Service Champions’ success is largely due to its employees. The company has a team of highly skilled technicians who are trained to provide excellent services to customers. The management team at Service Champions understands the importance of employee training and development. The company invests in its employees by providing ongoing training, education, and support. This ensures that employees have the necessary skills and knowledge to provide top-notch services to customers.
In conclusion, Service Champions’ business model is built around providing exceptional customer service. The company’s consumer-centric approach and employee training and development have helped it become a leader in the residential home services industry. By focusing on the needs of its customers and investing in its employees, Service Champions has built a reputation for delivering high-quality services that customers can rely on.
Service Offerings
Service Champions is a premier residential home services company that offers a wide range of essential heating, air conditioning, and plumbing services. The company has a growing national portfolio of 19 brands, and its mission is to maintain long-term relationships with its customers by delivering timely, high-quality services across a comprehensive suite of HVAC and plumbing products.
HVAC Services
Service Champions offers comprehensive HVAC services to keep homes comfortable throughout the year. The company’s licensed and certified technicians are trained to handle all types of HVAC systems, including central air conditioning, ductless mini-splits, heat pumps, and furnaces. They provide a range of services, including installation, repair, replacement, and maintenance.
Whether it’s a routine maintenance check or a complex repair, Service Champions is committed to providing friendly and reliable service. The company uses state-of-the-art equipment and the latest technology to diagnose and fix HVAC problems quickly and efficiently.
Plumbing Services
Service Champions also offers a full range of plumbing services to keep homes running smoothly. The company’s licensed and certified plumbers are trained to handle all types of plumbing issues, from minor leaks to major repairs. They provide a range of services, including installation, repair, replacement, and maintenance.
Service Champions uses only the highest quality plumbing products to ensure that repairs and installations last for years to come. The company’s plumbers are friendly and professional, and they take the time to explain the problem and the solution to customers in a clear and understandable way.
In conclusion, Service Champions is a premier residential home services company that offers a wide range of essential heating, air conditioning, and plumbing services. The company provides friendly and reliable service, using state-of-the-art equipment and the latest technology to diagnose and fix problems quickly and efficiently.
Corporate Values and Culture
Service Champions is not just another HVAC company; it has evolved into a comprehensive home services provider, now known as Champions Group Holdings, widening its scope and services to better serve customers across the nation. The company’s corporate values and culture reflect its commitment to providing the highest level of customer service while maintaining a strong focus on respect and trust.
Commitment to Respect and Trust
Service Champions believes that respect and trust are the foundation of any strong relationship, whether it’s between coworkers, customers, or homeowners. The company’s employees are trained to always treat others with the utmost respect, regardless of their position or background. This commitment to respect and trust extends beyond the workplace and into the community, where Service Champions is known for its charitable contributions and volunteer work.
The Importance of Homeowner Relationships
At Service Champions, the homeowner relationship is paramount. The company understands that homeowners trust it to provide top-notch service and to take care of their homes. That’s why Service Champions goes above and beyond to ensure that every homeowner is satisfied with the work that is done. From the initial consultation to the final inspection, Service Champions’ employees are dedicated to providing the best possible customer service experience.
In summary, Service Champions’ corporate values and culture are built on a foundation of respect, trust, and commitment to the homeowner relationship. The company’s employees are dedicated to providing the highest level of customer service and are always willing to go the extra mile to ensure that every homeowner is satisfied with the work that is done.
Leadership and Management
Service Champions, now known as Champions Group Holdings, is a rapidly growing residential home services company with a portfolio of 19 brands [1]. The company is led by CEO Leland Smith, who founded Service Champions in 2003 [1]. Smith has over 30 years of experience in the HVAC industry and is known for his commitment to customer service and employee satisfaction [1].
Champions Group Holdings also has a strong management team, including Frank DiMarco, the President of the company [1]. DiMarco has over 25 years of experience in the HVAC industry and has been with Service Champions since 2009 [1]. Dana Rosenberg is another key member of the management team, serving as the Vice President of Marketing [1]. Rosenberg has over 20 years of experience in marketing and has worked with several well-known brands throughout her career [1].
Under the leadership of Smith and the management team, Champions Group Holdings has experienced significant growth and success in recent years. The company has expanded its services to include solar solutions and has acquired several other home services companies [1]. Despite this growth, Champions Group Holdings remains committed to its core values of providing exceptional customer service and creating a positive work environment for its employees [1].
Overall, the leadership and management team at Champions Group Holdings plays a crucial role in the company’s success and growth. Their commitment to customer service and employee satisfaction has helped the company become a leader in the residential home services industry.
References
Regional Presence and Service Areas
Service Champions is a premier residential home services company that has a growing national portfolio of 19 brands. The company is headquartered in Brea, California, and has a significant presence in Orange County, CA, and Los Angeles. Service Champions has been serving Southern California for over 20 years, and its commitment to excellence has earned it a reputation as one of the most reliable and trustworthy companies in the region.
The company’s service areas include California, Arizona, Nevada, and Colorado. Service Champions has been expanding its reach to other parts of the West Coast, and its presence in these regions continues to grow. The company’s service areas are constantly expanding, and it is committed to providing high-quality services to its customers wherever they are located.
Service Champions offers a wide range of services, including HVAC, plumbing, electrical, and solar services. The company’s technicians are highly trained and experienced, and they use the latest equipment and technology to provide the best possible service to their customers. Service Champions takes pride in its work, and it is committed to providing friendly and professional service to its customers.
Overall, Service Champions has a strong regional presence in Southern California and a growing presence in other parts of the West Coast. The company’s commitment to excellence and its dedication to customer service have earned it a reputation as one of the best home services companies in the region.
Financial Aspects and Market Position
Transaction Value and Equity
Service Champions has been a target for investment firms due to its strong market position in the residential HVAC and plumbing services industry. In 2021, Odyssey Investment Partners acquired Service Champions for an undisclosed amount, which is estimated to be in the range of $1.5 billion to $2 billion 1. The transaction value represents a significant increase in the company’s value since its founding in 2003.
As part of the acquisition, Odyssey Investment Partners made equity capital commitments to Service Champions, which will allow the company to continue its growth strategy and expand its service offerings. Service Champions’ strong financial position and growth potential make it an attractive investment opportunity for firms looking to invest in middle market companies in the home and garden equipment repair and maintenance industry.
Control-Oriented Investments and Market Strategy
Odyssey Investment Partners’ acquisition of Service Champions is a control-oriented investment, which means that the firm has acquired a majority stake in the company and will have significant control over its operations and strategic decisions. This type of investment allows the firm to implement its market strategy and drive growth by leveraging its expertise and resources.
Service Champions’ market position and strong brand recognition make it an ideal platform for Odyssey Investment Partners to expand its presence in the residential HVAC and plumbing services industry. The acquisition is part of the firm’s broader strategy to invest in companies that have a strong market position and growth potential in the middle market.
Overall, Service Champions’ financial position and market position make it an attractive investment opportunity for firms looking to invest in the home and garden equipment repair and maintenance industry. The company’s growth potential and strong brand recognition make it an ideal platform for firms looking to expand their presence in the industry.
